App Features

Easy to Find

Smart Send Premium is an ’embedded’ app that works within your Shopify admin login – no need to save a separate web page address.

Easy to Use

Styled to be reminiscent of the Shopify admin look, it’s an intuitive interface that we’ve tried to make as uncomplicated as we can. Plus we’ve got great, easy to follow tutorial videos available on our support page.

Free to Install

There’s no cost to install the Smart Send Premium App – you just pay for any shipping that you require, when you need to.

Exact Prices at Checkout

Charging too much for shipping can mean the difference between customers abandoning their checkout – or even worse, if you charge too little for shipping you could incur significant losses.

Take the guesswork out of your shipping prices and work with exact shipping rates at customer checkout.

Optimise Your Packing (Like a Machine)

Our cutting edge Smart Pack option allows the system to do all the work when it comes to packing your customer’s purchases optimally.

Smart packaging algorithms are used to efficiently package order items into the smallest possible package type.

Just enter the packages you have at hand and the app will give you the cheapest solution possible.

Keep Your Promises

We know you can’t always ship the order out the door as soon as the customer has paid.

We help you provide accurate delivery time estimates to buyers by factoring in your handling times or delays specific to your shipping strategy.

Choose the Right Options

We give you the power to choose what extras you require. Turn on or off:

Receipted Delivery 
Drivers will obtain a signature to effect delivery and Proof of Delivery is provided on request. No further re-delivery charges are incurred for merchants also.

Transport Assurance 
Cover your goods against loss/damage with competitively priced options up to $10,000 per shipment.*

Tail-lift (assisted) pickup / delivery 
Heavy items can be picked up and/or delivered via a Tail-lift Truck or 2 man assist option. Auto-choose option can be enabled for items over 30kgs in weight to save you time at fulfillment.

Fulfilling Orders

The hard work starts when it’s time to send the customer their purchases.

With Smart Send Premium, not only do we make the process stress-free, we also give you a chance to further cut your shipping costs by playing with better packing solutions and re-quoting.

Upon fulfillment the app returns barcoded carrier compliant PDF shipping labels to your store and automatically updates the tracking number in Shopify Orders (allowing tracking link emails to be sent to buyers via Shopify).

When you’ve fulfilled the order, simply print the provided PDF shipping label / manifest to A4 or your thermal printer format for clear identification, collection and delivery.

Tracking is free on all services